Amy and Becky have adjoining cubicles in your Midwest Region Customer Care Service Center. They’ve sat within 10 feet of each other since 2002 and together have survived 2 CEOs, 3 Department Directors and 6 Supervisors. Amy took care of
Elephants in the Workplace
An elephant never forgets. We all know that saying. It implies, for some reason, that elephants possess some incredible long term memory. (Apparently though, there is some research backing this up). There are also elephants at work. Which can be
The Employee Experience: As Simple as “X” and “Y?”
Sixty years ago Douglas McGregor from the MIT Sloan School of Management presented two theories of workforce motivation he named “Theory X” and “Theory Y.” Over the intervening decades these theories have been used by leadership teams, HR professionals and
An HR Biology Lesson: Menstruation Version
Last month I had the pleasure of speaking at the Ohio HR conference for the second time. Fabulous event (as always) with lots of peace, love and happiness HR-style. This was approximately a ‘cycle’ ago with a bunch of women
