Last week a video was posted of a customer’s drive thru experience at a Popeye’s here in Louisiana. It captures one of the most joyous service experiences ever; even without considering the customer also got to leave with some delicious
‘Tis the Season – Company Holiday Party Memories
I love a good company party. And, at the risk of having my “strategic HR” card permanently revoked, I admit I even enjoy planning them. Over the years I’ve organized everything from sit down service awards galas to parties with
What’s New? Cool Kick-Ass HR Stuff!
Over the last 10 years I’ve used my blog to philosophically wax and wane about all things HR. I like to think I’ve had some profound things to say when I’ve taken on a particular topic but, of course, also
How a TYPO Reinforced Company Culture
Working in human resources means that one spends an inordinate amount of time writing and sending out “official” missives and documents to employees. Very important things like policies, handbooks, sternly worded admonishments, and memos about cleaning out the refrigerator. And while
