This is a milestone day for me. Real HR: What It Is, What It Can Be, and How to Get There is officially out in the world. I didn’t write this book because I had all the answers. I wrote
Writing for HR: Why the Pen is Still Mighty
Circa 2009 I started writing HR content. Although, let’s face it, not a single soul used the term “content” – a word that now makes me want to barf (“I’m Susie and I’m a Content Creator!”). So most assuredly not
The Road Untraveled
I have several friends who are avid hikers. They love nothing more than strapping on a pair of boots, grabbing a backpack and heading out for a long and vigorous walk criss-crossing the local trails. I understand the allure
There’s Nice. And Then There’s NICE.
Last week a video was posted of a customer’s drive thru experience at a Popeye’s here in Louisiana. It captures one of the most joyous service experiences ever; even without considering the customer also got to leave with some delicious
