I’m sitting here at the 5+-month mark since my state first implemented #StayAtHome orders. Since then, as has occurred across the globe, we’ve moved into new phases (“woo hoo! restaurants and hair salons are open!”) and then dialed back when people, looking to get their party on, packed newly opened bars well above the allowed capacity (“boo! bars are now closed!”). We now have a statewide mask mandate in place which, as should not surprise anyone, is being contested with legal injunctions because we now live in a world where things designed to promote good health and courtesy/concern for our fellow citizens has become ridiculously politicized.
HR practitioners, for the most part, view their pandemic practices and policies as non-political. What I’ve noticed however is a whiff (perhaps even a strong stench) of extreme pro-business ideology creeping into numerous HR/business deliberations and responses. Lots and lots of actions that, by their very essence, come across as extremely anti-employee.
This is not to make light of the real challenges that HR professionals have faced during 2020; they’ve had to move quickly into uncharted territory and amass a huge volume of new knowledge. That being said however, there are many who have quickly reverted back to their typical and traditional mindset – spinning a golden oldies playlist at an event when the partygoers have changed.
Amongst the songs being sung (over and over and over) by HR practitioners I regularly hear these Top 10 hits:
- Games People Play – “Our employees are claiming they have COVID19 symptoms/exposure just to get out of coming to work.”
- Money Money Money – “No one wants to work for us because they’re making more money with expanded unemployment payments.”
- Baby Come Back – “We’ve required all employees to return to the office; even those who were successfully working from home.”
- Face Time is the Best Time – “No; we’re not going to consider remote work moving forward.”
- The Schoolhouse Blues – “Despite schools remaining closed for in-person classes we need everyone back to the office.”
- We’re Getting Screwed – “Our employees are taking advantage of us/Covid19/ ** the situation **”
Yes; some people are crap. Yes; some people will do whatever they can to not-come-to-work. Yes; some people will spin fantastical stories or attempt to find work-arounds.
But when we work in HR we need to approach every day and every situation with the mindset that people are inherently good and operating with the best intentions. We must avoid using sweeping generalizations that categorize our employees (OUR employees; the ones we decided were good enough to come work for us) as people whose only goal is to engage in battle with the company.
I get it; there are daily changes to safe-opening guidelines from the CDC and/or state and local entities. Our leaders and managers are demanding we fill open positions and we’re struggling with applicant flow. We’re still managing the complexities of the FFCRA in the US.
Yet we need to navigate all these things with a modicum of grace and a measure of humanity. We need to understand that:
- People are fearful of this virus and do get tested if they’ve had exposure or symptoms; the only reward they get for this, in many situations, is a lower paycheck due to “unpaid” LOA.
- If people are making more on unemployment, perhaps it’s time to take a long-hard look at the company’s compensation/wages and other terms and conditions of employment.
- Why are people being forced to return-to-the office when they’ve successfully been working from home? Why are butts-in-chairs in one building so critical?
- Parents (or other family members) are struggling with a lot of uncertainty around sending their children to school OR they’re faced with the need to oversee remote learning. What about providing assistance rather than forcing them to make a difficult decision?
So let’s change up the playlist and find some new music. (I hear those K-pop stans have some suggestions…..).