Repeat After Me: Just Don’t Be a Richard

I’ve had numerous conversations over the last several months that have given me pause as an HR professional.  Wait, let me amend that. Conversations that have given me pause as a business professional. These conversations were with employees, managers and

A Tale of Disengagement: The Marginalized Employee

A friend of mine is frustrated at work. Frustrated enough to adopt the mantra “I’m learning to not even care.” (as he so succinctly put it).  And he is, by nature, a very caring person.  He cares about his customers, his

Employees as Re-Consumers

The other day as I lay prone on the sofa flipping through channels I happened upon “When Harry Met Sally.” The last 30 minutes of “When Harry Met Sally.” Now I’ve seen this movie so many times I feel as