Employee Experience (EX) is one of those phrases that, if
one were so inclined, could fill a “Buzzword Bingo” card at most any HR
conference/event over the last few years. We’ve been talking about it for a
while now so, inevitably, there are folks already casting about looking for the
I say hold up; our understanding
Once upon a time people worked in offices like this. Desks lined up in neat and orderly rows. Handbags tucked securely inside drawers. Open concept…well, for some of the employees.
As this picture dates from the 1960’s, my guess is this was where the gals in the secretarial pool sat. The fellas, no doubt, had plush and luxurious
Working in human resources means that one spends an inordinate amount of time writing and sending out “official” missives and documents to employees. Very important things like policies, handbooks, sternly worded admonishments, and memos about cleaning out the refrigerator. And while an e-mail informing employees they are not to feed donuts to the alligator (yes;
Ask most any HR Leader “what’s your biggest pain point?” and I guarantee that retention/turnover will be up there amongst the top 3 answers. Quite often this answer is partnered up with its companion “recruiting/hiring” since, of course, they share space for all eternity on the organizational mobius strip.
Depending upon one’s company, the responsibility
I'm spending a few days in San Francisco at Culture Amp's #CultureFirst19 event. The conversations (which I love!) are centered around building and nurturing company cultures that are competitive advantages.
The attendees at this event are super engaged and get it - these are people who are passionate about transforming work. One aspect I