Your HYPER-Local Workplace Culture

Amy and Becky have adjoining cubicles in your Midwest Region Customer Care Service Center. They’ve sat within 10 feet of each other since 2002 and together have survived 2 CEOs, 3 Department Directors and 6 Supervisors. Amy took care of Becky’s dog when she and her husband Jeff went to that all-inclusive resort in

It’s OK. I’m With the Band (recruiting edition)

I live in south Louisiana and let me just say that one perception about our lifestyle here is pretty damn true: we have lots and lots and lots of live music. Most anywhere, and at most any time, one can find a band or a solo artist jamming out or singing on a street corner. There

Employees as Re-Consumers

The other day as I lay prone on the sofa flipping through channels I happened upon “When Harry Met Sally.” The last 30 minutes of “When Harry Met Sally.” Now I’ve seen this movie so many times I feel as if I not only assisted in writing the script but also hung out during filming

Where do ‘Brands’ go to Die?

I read a press release yesterday announcing that the Museum of Broadcast Communication in Chicago will present A Salute to Advertisings Greatest Icons beginning in May. The exhibition will “examine the creation and evolution of the characters from their inception to contemporary use, through commercials, vintage print ads and packaging, and a wide variety of