Occasionally I’m witness to an interesting phenomenon when gatherings of HR professionals play a round of “HR Solar System.” This game is also known as “I’m in HR and I think the planets revolve around me.”
I recall a workshop I attended where the speaker posed the following question: “if an employee is getting off track, whose job is it to get them back on board?”
So while I ticked through some answers in my mind – “the employee, the manager” – I really wasn’t surprised to hear an answer bubbling up from throughout the audience – “it’s HR’s job.”
One thing that always makes me wince is when HR colleagues make statements along the line of “I have to meet with Sally Sue Employee to issue her write-up/written warning/PIP.” And Sally Sue works in Accounting. Or Marketing. In other words, Sally Sue is NOT having this performance discussion with her manager – she is having it with the HR lady.
HR’s role is not to insert itself into every single employee interaction. Our role is to assist the managers by providing them with coaching, support, and guidance so THEY can have performance discussions with the employees who report to them.
Our role is to assist in supporting a culture where employees are treated with dignity and their abilities and contributions are aligned with organizational goals. Our role is to work to ensure that our organizations provide the foundational structure and the environment in which the employees can succeed. And ultimately our role is to do all these things in order to impact our organization’s performance and success.
The quickness of the attendees at this workshop to respond “it’s HR’s role to get an employee back on track” points to a continuing desire to be acknowledged and validated. I saw it happen live. I hear stories about it on a regular basis. Jason Lauritsen wrote a great post about this syndrome after the conclusion of the HR Reinvention Experiment in Omaha a few years ago. He made some great points and readers chimed in with some super comments. Go check it out and then let me know —
—- does HR still view itself as the center of the universe? Do we suffer from Solar System Syndrome?
this post originally appeared at the HRSchoolhouse. Reprinted because I still think it holds true.