How a TYPO Reinforced Company Culture

Working in human resources means that one spends an inordinate amount of time writing and sending out “official” missives and documents to employees. Very important things like policies, handbooks, sternly worded admonishments, and memos about cleaning out the refrigerator.  And while an e-mail informing employees they are not to feed donuts to the alligator (yes; I’ve sent that one) can be cranked out in a minute, some of our HR tomes take considerably longer to complete.

Recently, our HR team has been working on a revision of the Employee Handbook; some additions, a few deletions, and a bit of clarification. You know the drill.

We finished writing and let it marinate for a few days. We did a spell check, several read-throughs and a bit of formatting in order to finally release this magnum opus to the in-boxes of our expectant and eager workforce.  Then, task completed, we settled in to await the satisfying “pings” signifying that acknowledging e-signatures were flooding in from our enthusiastic team members.

Hold the accolades though because (ruh-roh!) we got notification there was a typo. A decent typo too; not something that HR people spell wrong every day like FSLA (fat fingered typing), HIPPA (laziness) or Workman’s Comp (stuck in the 1970’s).

It wasn’t the f-word or anything (which would have really been epic!!) and the employee was not upset or offended by any stretch of one’s imagination. But, had this scenario played out at some of my previous organizations, it would have led to oodles of hyper-ventilating HR ladies running around clutching their pearls while TPTB screamed through the phone lines.

However, as none of our HR team members are particularly fond of pearls and we possess an actual sense of humor we had a better idea. Let’s run a contest!!

So below is what we immediately (well, after 30 minutes of non-stop laughter) sent to all employees: 

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Attention all employees!  

As you know, one of our company values is Embrace That Which is Unusual (meaning we like stuff that’s quirky, offbeat and, well, funny). Another value is Ubiquitous Uniqueness (in other words, the company is made up of HUMAN BEINGS).  

Because we’re human beings (and spell check doesn’t catch EVERYTHING) there’s a little typo in the just released Employee Handbook. And, because we found it hilarious (!), we’ve decided to run a contest:

THE GREAT WORD SEARCH CONTEST RULES

STEP 1: Search the document for the word that, according to the Urban Dictionary, is described thusly:

Synonyms:

1. Most swear words and obscenities.

2. Thrush, herpes, the clap, syphilis, and venereal diseases in general.

3. Anything worthy of the following descriptions: shit, minging, crap, etc.

Usages: 

1. OH xxxxxxx!

2. Oh dear, I think I caught the xxxxxx off old Bertha.

3. This is a pile of rotten xxxxxxx!

STEP 2: Send an email to HRLady1or HRLady2 (by Wednesday 9/25 at 8 AM CST) telling us:

  • The offending word
  • Page number

All entrants will go into a drawing and the winner will receive an Amazon gift card!

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To quote a member of our sales team: “[this is] the first time ever I’m excited to read an employee handbook. You have accomplished the impossible.”

#WinningHR

p.s. we sound fun don’t we? You want to hang out with us, don’t you? If you’re heading to the #HRTechConf in a few weeks, come meet us in person and enjoy a little “Afternoon Delight”

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