How a TYPO Reinforced Company Culture

Working in human resources means that one spends an inordinate amount of time writing and sending out “official” missives and documents to employees. Very important things like policies, handbooks, sternly worded admonishments, and memos about cleaning out the refrigerator.  And while an e-mail informing employees they are not to feed donuts

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A Changing Workplace: Exploring the Intersection of AI and HR

(this post originally ran at the Oracle HCM blog) Artificial intelligence (AI) is quickly becoming a workplace mainstay. A growing number of organizations are embracing these new technologies and it is predicted that one in five workers will have AI as an integrated assistant at work by 2022. One aspect of this

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Workplace Realities: Recruiting When Your Staff Turnover Exceeds 100%

I’ve lived, worked and managed HR in industries where turnover for certain positions and/or departments exceeded 100%. It’s not fun. I recently read this article (“Panera losing nearly all workers in fast-food turnover crisis”) about the increasing challenges in the restaurant industry related to turnover and, I must admit, it induced

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Turnover, Retention and the Crusade to Assign “Responsibility”

Ask most any HR Leader “what’s your biggest pain point?” and I guarantee that retention/turnover will be up there amongst the top 3 answers. Quite often this answer is partnered up with its companion “recruiting/hiring” since, of course, they share space for all eternity on the organizational mobius strip.  Depending

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Crossing the Chasm to the Future of HR

The other day wrote about the often-times frustrating disconnect between Conference HR and Real-World HR.  Shorthand version: Conference HR is where pundits, vendors and “thought” leaders exhort us to immediately start using AI and be disruptive. Real-World HR is where we have to put weekly reminders on the office refrigerator reminding employees

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