People, Culture and Inclusion: #CultureFirst19

I’m spending a few days in San Francisco at Culture Amp’s #CultureFirst19 event. The conversations (which I love!) are centered around building and nurturing company cultures that are competitive advantages.

The attendees at this event are super engaged and “get it” – these are people who are passionate about transforming work. One aspect I find particularly inspiring is the folks I’ve run into who are relatively “new” to the People/HR profession and are here – purposefully! – because they have both a desire and an ability to create (from the ground up in some cases) workplaces that are people-centered from the get-go. Oh sure, there are conversations occurring in every nook-and-cranny in the hall about linking employee insights/feedback and performance data (sounds very HR, I know). But the dynamic of these chats is not “traditional HR” – yeah…I think you know what I mean. There’s energy. There’s positivity. There’s talk about “what’s possible” and the future is viewed not with fright or skepticism but with eagerness.

Culture Amp (the company) is an employee feedback and analytics platform well-known for providing insight (and actionable advise) to its customers using engagement and performance data. I’ve been a fan for a number of years as I’ve watched the company grow and expand while remaining true to their mission and focus. Solidifying this for me, yesterday, was the fact that Didier Elzinga (CEO/Founder) opened the conference with a wonderful (and very human and personal) session.

There are numerous exciting things coming out of this event (stay tuned for what I learned about Foresight Engine!) but there’s one thing I jumped on immediately: Culture Amp’s Diversity and Inclusion Starter Kit.

This is a free (yes) tool available to anyone: small orgs, large orgs, Culture Amp customers and non-customers alike.

Using this starter kit will provide you with access to:

  • a research backed D& I survey
  • advanced analytics
  • clarity and understanding (stuff like heatmap visualization and embedded NLP tech)
  • insights based on your specific org’s survey results
  • recommendations (and inspiration) to start driving change

If diversity, equity and inclusion are top-of-mind for you — check it out. Here’s where you can sign up.

#culturefirst

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Global Human Capital Trends Report – 2019

Last week Deloitte released the 2019 Global Human Capital Trends report. It’s always a must read for me and I strongly encourage other HR leaders and those involved in the talent/people space to take a look. Last year, Deloitte described the rise of the social enterprise and this year’s report outlines how the factors and pressures that have driven the social enterprise not only continue but are growing more acute.

A few tidbits from this year’s report:

  • 86% of respondents believe they must reinvent their ability to learn
  • 84% of respondents reports they need to rethink their workforce experience to improve productivity, and
  • 80% believe they must develop leaders in a different fashion

Deloitte outlined a set of five principles to frame the “human focus” for the social enterprise; describing them as benchmarks against one can measure actions and business decisions that could affect people:

  • Purpose and meaning
  • Ethics and Fairness
  • Growth and passion
  • Collaboration and personal relationships
  • Transparency and openness

These five design principles define the “why” of reinvention and the 2019 Human Capital Trends, listed below, are divided into 3 categories:

Future of the workforce

  • The alternative workforce
  • From jobs to superjobs
  • Leadership for the 21st century

Future of the organization

  • From employee experience to human experience
  • Organizational performance
  • Rewards

Future of HR

  • Accessing talent
  • Learning in the flow of life
  • Talent mobility
  • HR cloud

This is a great resource for HR and organizational leaders; you can download the report here.

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Watching this year over year as I do?  Here are Deloitte’s Human Capital Trends from the last 3 years:  

Deloitte Human Capital Trends Report2018

  1. The Symphonic C-Suite: Teams Leading Teams
  2. The Workforce Ecosystem: Managing Beyond the Enterprise
  3. New Rewards: Personalized, Agile and Holistic
  4. From Careers to Experiences: New Pathways
  5. The Longevity Dividend: Work in an Era of 100-Year Lives
  6. Citizenship and Social Impact: Society Holds the Mirror
  7. Well-Being: A Strategy and a Responsibility
  8. AI, Robotics, and Automation: Put Humans in the Loop
  9. The Hyper-Connected Workplace: Will Productivity Reign?
  10. People Data: How Far is Too Far?

Deloitte Human Capital Trends Report2017

  1. The organization of the future
  2. Careers and learning
  3. Talent acquisition
  4. The employee experience
  5. Performance management
  6. Leadership disrupted
  7. Digital HR
  8. People analytics
  9. Diversity & inclusion
  10. The future of work

Deloitte Human Capital Trends Report2016 Organizational design

  1. Organizational design
  2. Leadership
  3. Culture
  4. Engagement
  5. Learning
  6. Design Thinking
  7. Changing the skills of the HR organization
  8. People Analytics
  9. Digital HR
  10. Workforce management

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Hiring Henchmen, Underlings, and Evil Minions

Hello? Have I reached the Recruiting Department?

The other week, without much else going on, Mr. S. and I settled down on the couch and watched a marathon of James Bond movies. (editorial note: I never liked Pierce Brosnan in the role and, IMO, Roger Moore was the absolute worst.)

As always, when watching any movie that features some evil-doer (ED) focused on disaster, mayhem, and taking over the world, I gave lots of attention to the ED’s side-kicks. Inevitably I began to wonder…

  • How did this guy/gal casually participating in nefarious activities decide this was the career path they wanted to follow?
  • Does one prepare a resume and create a LinkedIn profile in the hope that recruiters reach out?
  • Is there a job board for “Evil Underlings?”
  • Who is the head of TA for the evil organization? 
  • What about recruitment marketing? What sort of messaging is required? 
  • Is the recruiting team working diligently to eliminate bias when creating an applicant pool?
  • Does Susie Recruiter conduct phone screens? Skype? Scheduled/recorded video interviews?
  • What are the competencies and behavioral attributes against which she is hiring?
  • Has Susie Recruiter executed an SLA with the ED? How do those regular check-in meetings go?
  • Are there any skills tests or assessments utilized during the screening process?
  • Who extends the job offer?
  • What does the compensation package look like?
  • Is there a head of HR? A policy manual? An employee handbook?
  • Do evil minions get PTO? Full medical/dental/vision? What about Life Insurance and AD&D?
  • Can you even imagine the premiums for workers comp coverage? 
  • What, exactly, is the projected and actual turnover rate in the organization?
  • If a henchman resigns, who conducts the exit interview?
  • CAN a henchman resign?
  • Does the organization provide letters of reference for an ex-employee’s next gig?

I thought my time in the hospitality/gaming industry presented mad-paced recruiting, sufficiently high turnover and challenging employee relations issues. 

Probably a cake-walk compared to that which is faced by the CHRO of Evil Empire, LLC.

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mage: Lady Penelope Peasoup; Batman 

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